COVID-19

Please note due to the on-going COVID-19 pandemic we have taken government guidance and incorporated the following restrictions, polices & guidance to our business in order to protect our customers and staff:

Current Restrictions and Information 

  • Overnight stays at the hotel or in cottages are only permitted with your own household or support bubble according to government guidance.
  • You MUST not enter the building or attend your reservation if you are displaying symptoms of Coronavirus
  • Room ONLY reservations between 12th April – 16th May are on a purely self catering, self check in basis in one of our outside, private access cottage rooms. Staff will not be present on site and our pub/restaurant shall be closed during this time.
  • Table reservations indoors from May 17th are only permitted for either groups of up to 6, or maximum 2 households
  • In support of the ‘Rule of Six’ law, we are no longer accepting entry of groups more than 6 people from more than 2 households. This also means that we cannot split groups of more than 6 from different households over different tables. This is only applicable where government restrictions apply.
  • Strictly SEATING, TABLE SERVICE & ONLINE ORDERING ONLY
  • Face coverings must be worn whilst you are not seated at your table. This includes upon entrance, exit using the loo’s and moving around the public spaces of the hotel.
  • Moving furniture is strictly prohibited
  • Please reserve your table wherever possible by emailing us at info@kingsarmsstow.co.uk
  • Please note that we are currently limiting table usage times to 1 hour 45 minutes when eating a meal, and 1 hour if drinking only.
  • By law, upon entry you will be required to check in for ‘TEST AND TRACE’ with your details. Either by ordering online, scanning our QR code or visiting https://visitsafe.at/thekingsarms
  • No vertical drinking
  • Contactless/Card payments preferred
  • One way ‘Entry and Exit’ system in operation
  • We are adhering to Government operations and safe social distancing guidelines with fewer tables and less capacity
  • We have reviewed and improved our hygiene and cleaning policies & procedures to ensure a safe and hygienic environment
  • COVID-19 specific risk assessments have been carried out, and controls in place
  • We have taken all reasonable steps to maintain a 2m social distance where possible
  • Where people cannot be 2m apart, we have done everything practical to manage transmission risk

Hand sanitising points available throughout the building